TABLE OF CONTENTS

Part 1: Introduction to Management
     Chapter 1: Introducing Modern Management: Concepts and Skills
     Chapter 2: Managing History and Current Thinking
Part 2: Modern Management Challenges
     Chapter 3: Corporate Social Responsibility and Business Ethics
     Chapter 4: Management and Diversity
     Chapter 5: Managing in the Global Arena
     Chapter 6: Management and Entrepreneurship
Part 3: Planning
     Chapter 7: Principles of Planning
     Chapter 8: Making Decisions
     Chapter 9: Strategic Planning
     Chapter 10: Plans and Planning Tools
Part 4: Organizing
     Chapter 11: Fundamentals of Organizing
     Chapter 12: Responsibility, Authority, and Delegation
     Chapter 13: Human Resource Management
     Chapter 14: Organizational Change
Part 5: Influencing
     Chapter 15: Influencing and Communication
     Chapter 16: Leadership
     Chapter 17: Motivation
     Chapter 18: Groups and Teams
     Chapter 19: Managing Organization Culture
     Chapter 20: Encouraging Creativity and Innovation
Part 6: Controlling
     Chapter 21: Controlling, Information, and Technology
     Chapter 22: Production and Control

ABOUT THE AUTHOR/S

"Dr. Samuel C. Certo is presently the Steinmetz Professor of Management at the Roy E. Crummer Graduate School of Business at Rollins College.

Dr. S. Trevis Certo is an associate professor and a Dean’s Council of 100 Scholar in the W.P. Carey School of Business at Arizona State University."